Tuning and troubleshooting for Bobcat/Doosan engines is available for skid steer, compact track loader, excavators, tractors, mowers, utility vehicles and telehandlers. Call 1-855-326-8863 for model coverage and pricing.
Bobcat Doosan Tuning
Closed Thursday November 11
J-Ball Electronics will be closed on Thursday November 11 in recognition of the service and sacrifice observed as Veterans Day in the US and Remembrance Day in Canada. Honoring all who served, lest we forget.
Caterpillar C7.1 DPF & SCR Tuning
Cat C7.1 engines are found in a large range of off-highway agricultural, construction, forestry and specialty equipment including Chippers/Grinders, Combines/Harvesters, Compactors/Rollers, Compressors, Cranes, Crushers, Feller Bunchers, Forklifts, Hydraulic Power Units, Irrigation Equipment, Loaders/Forwarders, Material Handling, Mining, Paving Equipment, Pumps, Skidders, Sprayers, Sweepers, Trenchers and Underground Mining Equipment.
Call J-Ball Electronics toll-free at 1-855-326-8863 for more information.
Open Victoria Day and Memorial Day
We know how important it is having someone answer the call when you need assistance so J-Ball Electronics will be open for the Victoria Day holiday in Canada on Monday, May 24 and Memorial Day in the USA on Monday, May 31.
Reach us by email or toll-free 1-855-326-8863 during regular business hours:
- 3:00am to 2:00pm Hawaii (summer)
- 4:00am to 3:00pm Hawaii (winter)
- 5:00am to 4:00pm Alaska
- 6:00am to 5:00pm Pacific
- 7:00am to 6:00pm Mountain
- 8:00am to 7:00pm Central
- 9:00am to 8:00pm Eastern
- 10:00am to 9:00pm Atlantic
- 10:30am to 9:30pm NewFoundland
New Remote Support Tool Download
We’ve moved away from TeamViewer for remote support, call 1-855-326-8863 to receive your 9 digit code to start the download of the new remote support tool from Austin Texas based Solarwinds.
How to install Solarwinds Dameware Remote Everywhere:
- Go to www.startcontrol.com/jballelectronics
- Call 1-855-326-8863 to receive the 9 digit code to start the download.
- Follow the prompts to complete the installation.
- The Computer Name has been assigned by the Technician at J-Ball, if you change this advise them because this is how you appear in our control panel.
- Click NO to assigning a Master Password.
- You have completed the installation when you see the solarwinds dameware screen with the J-Ball Electronics logo and a message “Your device is ready to receive remote support”
- The J-Ball Technician will connect to your computer at this point OR you can click the Request Assistance button.
- Please be aware that Request Assistance only works during J-Ball Electronics business hours and we recommend you also call our toll-free number (1-855-326-8863) when you Request Assistance.
How to pair TEXA Navigator with TEXA Diagnostic Software
Recent versions of TEXA diagnostic software (TEXA Truck 51 and TEXA Off-Highway 22) have an updated process for pairing the Navigator TXTs diagnostic adapter to the diagnostic software.
Your TEXA dealer will typically configure your software upon installation but it’s important to know how to pair the Navigator TXT because the software will lose the Bluetooth connection occasionally for a number of reasons.
TEXA has automated this procedure, previously you had to toggle the device on and enable USB and Bluetooth separately but now you just click on your Navigator TXT and TEXA configures the device for USB and Bluetooth communication.
Call J-Ball Electronics toll-free at 1-855-326-8863 any time you have questions about TEXA Diagnostic Software.
New Features in TEXA Truck 51.0
Keeping your diagnostic software up to date is important, TEXA Truck 51.0 includes features to improve productivity via dashboards and searchability.
- Diagnostic Operator Entry – a new option allows adding the operator name using TEXA which will appear in printouts and reports. One issue this has created is a popup message which blocks TEXA from performing a diagnosis. A quick read of the popup instructs users to either Disable the feature (what most users choose) or Configure the names of the people using TEXA. Read the blog post on how to manage Operator Entry.
- System Scan Dashboards – display information graphically by system, their location on the vehicle, a list of codes per system and a link to further diagnosis.
- Logical Groupings in Adjustments – identified by the type of adjustment and searchable using the field at the bottom of the screen search for REGENERATION, RESET, PARAMETERIZATION and others to quickly locate the desired setting change.
For help with any of these areas and everything TEXA related call J-Ball Electronics at 1-855-326-8863.
Isuzu Off-Highway Tuning
Tier 4 interim Isuzu engines are found in in Hitachi, Link Belt and other excavator makes.
Tuning for Isuzu engine models 4JJI / 4HK1 / 6HK1 / 6WG1 covers excavators through the standard weight class from 12 tons to production class excavators weighing 85 tons.
Increased productivity and reliability is the name of the game for these machines and that’s exactly what J-Ball Off-Highway diesel tuning delivers.
Call J-Ball Electronics toll-free at 1-855-326-8863 for more information.
TEXA Operator Entry Selection
With the release of recent versions of TEXA Truck and Off-Highway diagnostic software, a new feature called Operator Entry comes enabled by default which causes a popup message to jump up when starting a diagnostic session.
Operator Entry allows the TEXA owner to add the names of the people using TEXA so they can be selected at the start of the diagnostic process. The Operator name will appear in printouts and reports.
The popup window explains what actions need to be taken but many TEXA users confuse this with the Navigator TXT not being configured because of the Configure icon. This screen is saying the user has the option of disabling Operator selection or Configure. Disabling it is straightforward, click the button and TEXA will not prompt again.
To add Operator names click the Configure button on the popup window, TEXA loads the Configuration Wizard so Operator names can be managed in the bottom left corner of the screen. Click the + button to add Operators.
Enter the Operator name and click the green check mark.
As many Operators names as needed may be entered. When finished entering operators click the arrow at the bottom right corner of the screen then complete the Configuration Wizard for your diagnostic adapter.
When performing a diagnosis TEXA now presents a list of Operators to choose from.
If Operator Entry has been disabled and you want to enable it, click the settings icon at the top of the screen.
Click the User Preferences icon at the bottom of the screen then scroll down to Enable operator entry and check the box.
If you have any questions or need further assistance with Operator Entry or any other TEXA issue please call J-Ball Electronics toll-free at 1-855-326-8863.
Save big on TEXA in March
Current owners of TEXA diagnostic software can save big when adding TEXA Automotive and Powersport diagnostic software in March.
- Current TEXA Truck Owners
- 33% off TEXA Automotive Software
- 56% off TEXA Powersport Software
- Current TEXA Truck & Off-Highway Owners (and new purchases)
- FREE TEXA Powersport Software
- FREE TEXA Powersport Software
TEXA Automotive provides support for passenger vehicles, pickups and light commercial vehicles.
TEXA Powersport provides coverage for motorcycles and scooters, all terrain vehicles, personal watercraft and snowmobiles.
Call J-Ball Electronics toll-free at 1-855-326-8863 for more information about TEXA and remember to ask about our Demo Kit so you can try TEXA no charge on your vehicles/equipment.