Supreme Service
Our Commitment to You
At J-Ball Electronics Supreme Service is our commitment to be your trusted partner in the diesel ECM tuning / diesel diagnostic tools industry.
As a J-Ball Electronics customer you have access to unlimited free support for life. Our dedicated technical support team is committed to assisting you with our products, services and troubleshooting related diesel engine problems.
If you encounter any issues or need guidance on installation, settings, or troubleshooting, don’t hesitate to reach out. Our knowledgeable team is just a phone call away, ready to provide you with the assistance you need.
You can contact us toll-free at 1-855-326-8863 during our support hours:
- 3:00am to 1:30pm Hawaii (summer)
- 4:00am to 2:30pm Hawaii (winter)
- 5:00am to 3:30pm Alaska
- 6:00am to 4:30pm Pacific
- 7:00am to 5:30pm Mountain
- 8:00am to 6:30pm Central
- 9:00am to 7:30pm Eastern
- 10:00am to 8:30pm Atlantic
- 10:30am to 9:00pm Newfoundland
We also encourage you to email us at info@jballelectronics.com if you prefer written communication or if you have a question that requires detailed information. Our team is here to ensure that you feel confident and informed about your purchase.
Send photos and info via text to 778-692-9962 then please follow up with a phone call to our toll-free number (1-855-326-8863) to ensure a technician has seen your message.
Remember, whether you’re a seasoned diesel mechanic, own a large fleet or an owner/operator with one truck, we’re here to support you.
Thank you for choosing J-Ball Electronics. We look forward to assisting you!